Our Promise to You

We're so confident in our ability to help your business save money that we offer a Money-Back Guarantee for your first month of service. If we cannot identify potential savings that exceed your monthly subscription fee, we'll refund your payment in full.

How It Works

1. Subscribe to our service (standard monthly fee: £29.98, or the promotional rate if applicable).
2. Within 14 days of subscribing, provide us with your current supplier costs and expense information when requested. This may include copies of relevant documentation from your accounting package.
3. Our team will analyse your expenses and identify potential savings opportunities.
4. If we cannot demonstrate potential savings that exceed your monthly subscription fee, you are eligible for a full refund of your first month's payment.

Terms and Conditions

• You must provide all requested expense information within 14 days of subscribing to be eligible for the guarantee.
• The guarantee applies only to your first month's subscription fee.
• Implementation of our savings recommendations is at your discretion – the guarantee covers our ability to identify savings, not whether you choose to implement them.
• To claim your refund, you must email support@theacademy.world before your second monthly payment is processed.
• The refund amount will be equal to the amount you paid for your first month's subscription.
• The Money-Back Guarantee is limited to one claim per business entity.

Claim Process

If we have not identified potential savings exceeding your monthly fee, simply email support@theacademy.world with the subject line "Money-Back Guarantee Claim" before your second monthly payment is due. Include your account details and the date you subscribed. Our team will review your claim and process your refund within 5-10 business days if all conditions have been met.

This guarantee does not affect your statutory rights.