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Frequently Asked Questions
What types of courses do you offer?
The Academy provides a wide range of 121, group, human and AI-powered courses covering topics from marketing and finance to leadership and technology.
How do I enrol in a course?
Browse our courses on our website and select the course or courses that interest you. Click the "Enrol Now" button and follow the simple registration process.
What are the benefits of joining The Academy's membership program?
As a member, you'll gain access to exclusive content, workshops, networking events, and personalised support from our expert mentors.
How does The Academy accommodate different learning styles and disabilities?
At The Academy, we strive to create an inclusive learning environment for everyone. Our AI-powered platform offers personalised learning paths and adaptive assessments to cater to different learning styles. We also provide accessible course materials and are committed to meeting the needs of learners with disabilities. Please contact us if you have any specific requirements or concerns.
What are the payment options for your courses?
We currently offer a one-time payment option for all our courses. We believe our courses are priced competitively and offer exceptional value for the comprehensive content, AI-powered personalisation, and expert guidance you'll receive.
What is the refund policy for your courses?
We want you to be completely satisfied with your learning experience at The Academy. If, for any reason, you're not happy with a course within the first 14 days of enrolment, we offer a full refund, no questions asked. Please see our Terms and Conditions for details.
How do I access the course materials?
Once you enrol in a course, you'll gain immediate access to all course materials through our user-friendly online learning platform. You can log in anytime, anywhere, and learn at your own pace. Our courses include a mix of video lectures, interactive quizzes, downloadable resources, and practical assignments to enhance your learning experience.
What kind of support is available if I have questions or need help?
We're committed to providing exceptional support to our learners. You can reach out to our dedicated support team via email or live chat for any questions or assistance you might need. We also offer regular Q&A sessions with our expert instructors and mentors to provide personalised guidance and feedback.
Do you offer certifications or credentials upon course completion?
Yes, upon successful completion of each course, you'll receive a digital certificate of completion from The Academy World. These certificates can be shared on your LinkedIn profile or resume to showcase your newly acquired skills and knowledge.
How often do you update your courses?
The business world is constantly evolving, and so are we! We're committed to keeping our courses up-to-date with the latest industry trends, technologies, and best practices. We regularly review and update our content to ensure you're always learning the most relevant and impactful skills.
Can I access the courses on my mobile device?
Absolutely! Our learning platform is fully optimised for mobile devices, allowing you to learn on the go, whenever and wherever it's convenient for you.
Do you offer any discounts for multiple course purchases or group enrolments?
Yes, we offer special discounts for those who enrol in multiple courses or for businesses looking to upskill their teams. Contact us for more information about our bundled course packages and group discounts.