1. Introduction and Agreement

Welcome to Lead Vantage, an AI-powered sales engagement platform operated by The Academy World. By accessing, registering, or using Lead Vantage services available at any Lead Vantage branded websites, domains, or platforms (collectively the "Service"), you agree to comply with and be bound by these Terms and Conditions of Service ("Terms").

By registering, accessing or using any services developed, operated, maintained or hosted by Lead Vantage, you agree to be bound by the following terms and conditions and you agree that it is enforceable as if it were a written negotiated agreement signed by Lead Vantage and you.

Lead Vantage, at its sole discretion, reserves the right to revise, update and change these Terms from time to time without notice to you, and you agree to be bound by such modifications or revisions. Any new features that augment or enhance the current Service shall be subject to these Terms. You agree to use Lead Vantage at your own risk.

Platform Independence Notice: Lead Vantage is not affiliated with, endorsed by, or connected to LinkedIn Corporation, Meta Platforms, or any other social media platform in any way. We are an independent software solution providing sales engagement tools.

2. Service Description

Lead Vantage provides AI-powered sales engagement services including but not limited to:

• Multichannel outreach automation (email, social media, calling, SMS)
• AI-driven campaign creation and management
• Data enrichment and prospect research
• CRM integration and workflow automation
• Analytics and reporting tools
• Team collaboration features

We offer subscription-based access to these services through various pricing tiers as detailed on our website.

3. Account Terms and User Requirements

Age Requirement: You must be at least 18 years of age to use Lead Vantage services.

Registration Requirements: You are required to provide a valid email address, IP address, and any other information requested in order to complete the signup process and/or continue to use Lead Vantage. Lead Vantage reserves the right to terminate your use of the services upon the discovery that the information you provided is not complete or accurate.

Account Security: You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your account information remains accurate and up-to-date

Prohibited Uses: You may not use Lead Vantage for:

• Any illegal or unauthorized purpose
• Violating any laws in your jurisdiction (including but not limited to copyright, spam, or trademark laws)
• Using any robot, spider, other automated devices, or manual process to monitor or copy any content from Lead Vantage
• Reselling, duplicating, reproducing or exploiting any part of the Service without express written consent
• Any fraudulent or inappropriate purpose
• Posting or transmitting any materials that violate any applicable local law
• Any purpose that violates any applicable law or regulation

System Security: You agree not to undertake any of the following actions:

• Reverse engineer, or attempt to reverse engineer or disassemble any code or software from or on the Service
• Violate the security of the Service through any unauthorized access, circumvention of encryption or other security tools, data mining, or interference to host, user or network
• Modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with Lead Vantage

4. Payment Terms and Billing

Subscription Billing: All accounts are billed on a recurring monthly basis for each individual user in advance of the month. Once the initial period paid for has come to an end, the account will automatically renew on the same charge date and for the same package, unless you modify your package or cancel your account before the charge has taken place.

Billing Date: Your billing date is determined by Lead Vantage and reflects the nominal calendar day in which you received your login credentials (username and password).

No Refunds: No refunds or credits will be granted for partially used or unused months of service.

Taxes: All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties.

Non-Payment: Lead Vantage reserves the right to terminate or suspend any account for non-payment of the subscription dues.

Third-Party Subscriptions: Third-party subscriptions may be required to run certain aspects of your campaign. These subscriptions are not included in our pricing and must be procured directly from the third-party.

5. Changes to Service Fees

Lead Vantage reserves the right to change service fees with 14 days notice. Such notice may be provided at any time by posting the changes to the Lead Vantage website or through email. Existing account plans may not be automatically updated in accordance with these changes, but are eligible for a service charge, by request.

6. Cancellation and Termination Policy

User Cancellation: You are solely responsible for canceling your account by written notice to Lead Vantage at least 31 days in advance of cancellation and your recurring bill date.

Insufficient Notice: Failure to provide 31 days' written notice to our billing department may result in additional charges under the same terms and duration as your existing agreement. As an example, your monthly or annual commitment will renew for another consecutive month or twelve month term respectively when insufficient cancellation notice is provided.

Non-Refundable Charges: Charges already processed by Lead Vantage without 31 days written notice as outlined above will not be refunded.

Immediate Termination: Lead Vantage may modify, suspend or discontinue this Service at any time, for any reason, at its sole discretion if the Client is in breach of terms. Lead Vantage reserves the right to refuse service to anyone for any reason at any time.

Data Deletion: All of your content may be immediately deleted from the Service upon cancellation. Once your account is cancelled, your Content may not be able to be recovered.

Abuse Policy: Verbal, physical, written or other abuse of any Lead Vantage customer, employee, member, or officer will result in immediate account termination and potential legal action.

7. Intellectual Property Rights

Our Rights: You agree that Lead Vantage owns all rights to the code, databases, visual-design and layout of the Service itself.

Your Content: Lead Vantage claims no intellectual property rights over the material you provide to the Service. However, you grant us necessary licences to process and use your content to provide the Service.

Restrictions: You may not duplicate, copy, or reuse any portion of the content of Lead Vantage's Service without the express written consent of Lead Vantage.

8. Data Loss and Security

Data Loss Disclaimer: The Company does not accept responsibility for the security of Your account or content. You agree that Your use of the Service is at Your own risk.

Data Transmission: You acknowledge, understand, and agree that Lead Vantage cannot guarantee the security of your data while it is being transmitted over the Internet and through servers that are out of our control.

Data Handling: We process personal data in accordance with UK GDPR regulations and our Privacy Policy. By using our Service, you consent to our data handling practices.

9. Non-Disclosure

Parties shall not use or disclose to anyone any confidential information regarding the other Party's business operations. Such confidential information shall include all non-public information acquired as a result of interaction with the other Party which might be of any value to a competitor, or which might cause any economic loss or substantial embarrassment to the Party or its customers, distributors or suppliers if used or disclosed. Examples of such confidential information include, without limitation, non-public information about customers, suppliers, distributors, and potential acquisition targets; business operations and structure; services, formulas, and pricing; processes, technologies, and inventions; research and know-how; financial data; and plans and strategies.

10. Warranties and Liability

Service Disclaimers: Lead Vantage does not warrant that:

• The Service will meet your requirements or expectations
• The Service will be uninterrupted, timely, secure, bug or error-free at all times
• The calculations performed by the Service are accurate

Limitation of Liability: You expressly understand and agree that Lead Vantage shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses (even if Lead Vantage has been advised of the possibility of such damages), resulting from your usage of the Service.

Professional Advice Disclaimer: The content provided by Lead Vantage is designed for business purposes only and should not be taken as professional legal, financial, or marketing advice. Lead Vantage disclaims all responsibility for any business decisions made by users based on our Service features, analytics, or recommendations.

Results Disclaimer: Results may vary based on multiple factors including industry, target audience, campaign strategy, market conditions, and compliance with best practices. Past performance does not guarantee future results.

11. General Conditions

Service Provision: Your use of the Service is at your sole risk. You acknowledge, understand, and agree that Lead Vantage provides the Service to you "As Is" and "As Available" without warranty or condition of any kind.

Technical Support: Technical support is only provided to paying account holders and is available as per the terms of your account.

Third-Party Dependencies: You understand that Lead Vantage uses third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run and manage the Service.

Communications: You agree to receive administrative and legal notices about the Service electronically via email or postal mail.

12. Indemnification

You agree to indemnify, defend, and hold harmless Lead Vantage, The Academy World, our affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, or expenses (including reasonable legal fees) arising from:

• Your use of the Service
• Violation of these Terms
• Your content, campaigns, or business activities using the Service
• Claims that your use of the Service violates any law or third-party rights

13. Governing Law and Dispute Resolution

Jurisdiction: These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales. You hereby waive the right to any objection of venue, including assertion of the doctrine of forum non conveniens or similar doctrine.

Dispute Resolution: In case of a dispute between the Parties relating to or arising out of this Agreement, the Parties shall first attempt to resolve the dispute personally and in good faith. If these personal resolution attempts fail, the Parties shall then submit the dispute to binding arbitration conducted in England and Wales.

Arbitration Terms: The arbitration shall be conducted by a single arbitrator and such arbitrator shall have no authority to add Parties, vary the provisions of this Agreement, award punitive damages, or certify a class. Each Party shall pay their own costs and fees. The Parties waive any rights they may have to a jury trial in regard to arbitral claims.

14. Force Majeure

Lead Vantage will not be liable for any failure to perform obligations due to events beyond our reasonable control, including natural disasters, government actions, internet outages, third-party service failures, or other unforeseeable events.

15. Modifications to Terms

Lead Vantage reserves the right to modify these Terms at any time. Any changes will be posted on our website, and it is the responsibility of users to review these Terms regularly. Continued use of our Service after changes indicates acceptance of the new Terms.

16. General Provisions

Entire Agreement: These Terms, together with our Privacy Policy and other referenced policies, constitute the entire agreement between you and Lead Vantage regarding the Service, superseding any prior agreements between you and Lead Vantage (including, but not limited to, any prior versions of these Terms).

Severability: If any provision of these Terms is found invalid or unenforceable, the remainder shall remain in full force and effect.

No Waiver: The failure of Lead Vantage to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Age Limitation: Our services are not intended for individuals under the age of 18. By using our services, you confirm that you meet this age requirement.

17. Contact Information

If you have any questions regarding these Terms of Service or if you wish to discuss the terms and conditions contained herein, please contact us at:

support@theacademy.world